Built for B2B SaaS

"There is just no other tool like it for customer health scores"

Smash Churn with Automated, Data-Driven Customer Health Scores

Say goodbye to spreadsheets. The only tool that automatically calculates account and user health scores using your product data so you can see churn coming and do something about it.

Integrate customer health data with these tools (and more):

Integrate customer health data with these tools (and more):

Build your own segments

Profile menu

Paid Account

Dashboard

Activation

Users

Configuration

User activation

Accounts

Events

Account activation

Views

Score

Permissions

Engagement profile

Search accounts, users...

Build customer health scores

Health score criteria

7

8

3

9

4

4

7

Identify and select key events

Slightly important

Slightly important

Slightly important

Slightly important

Slightly important

Slightly important

Very important

Very important

Very important

Very important

Very important

Very important

Add events

Losing customers sucks.
It’s even worse when it’s a surprise.

Do you know which customers are doing well and which ones are going to churn? Maybe you’re trying to figure out customer health by jumping between tools, feeling buried in data, and still not feeling confident you know what’s going on.

Or maybe you learn about a churned customer only after it happens.

Accoil is the only tool that tells you how healthy each account and user is. It’s the single source of truth for your customer’s engagement with your product.

Use customer health scores to proactively prevent churn

Customizable customer health scores (for accounts and users)

Define “healthy” by weighting important product events. Create custom profiles for each customer segment and business goal.

Customizable customer health scores (for accounts and users)

Define “healthy” by weighting important product events. Create custom profiles for each customer segment and business goal.

Customizable customer health scores (for accounts and users)

Define “healthy” by weighting important product events. Create custom profiles for each customer segment and business goal.

Proactive insights + Automated workflows

Accoil AI uncovers hidden customer opportunities and risks. You choose the model. Automate selected actions for proactive engagement.

Proactive insights + Automated workflows

Accoil AI uncovers hidden customer opportunities and risks. You choose the model. Automate selected actions for proactive engagement.

Proactive insights + Automated workflows

Accoil AI uncovers hidden customer opportunities and risks. You choose the model. Automate selected actions for proactive engagement.

Real-time product usage data

Track real-time customer usage. Measure key metrics. Get a total product engagement overview.

Real-time product usage data

Track real-time customer usage. Measure key metrics. Get a total product engagement overview.

Real-time product usage data

Track real-time customer usage. Measure key metrics. Get a total product engagement overview.

Simple setup and Seamless integrations

Get customer health scores by tomorrow—no complex setup. Connect Hubspot, Intercom, Slack.

Simple setup and Seamless integrations

Get customer health scores by tomorrow—no complex setup. Connect Hubspot, Intercom, Slack.

Simple setup and Seamless integrations

Get customer health scores by tomorrow—no complex setup. Connect Hubspot, Intercom, Slack.

Custom Scores for all of your workflows

Any team can create a profile to fight churn, close deals, find best-fit customers, drive adoption.

Custom Scores for all of your workflows

Any team can create a profile to fight churn, close deals, find best-fit customers, drive adoption.

Custom Scores for all of your workflows

Any team can create a profile to fight churn, close deals, find best-fit customers, drive adoption.

How B2B SaaS teams use Accoil to unlock value for their customers

Go from reacting to churn to proactively preventing it

When you can see which accounts need help, you can take action earlier instead of just reacting to bad news in your support queue.

Go from reacting to churn to proactively preventing it

When you can see which accounts need help, you can take action earlier instead of just reacting to bad news in your support queue.

Go from reacting to churn to proactively preventing it

When you can see which accounts need help, you can take action earlier instead of just reacting to bad news in your support queue.

Get those free accounts “over the hump”

Accoil helps you find customers who are on the cusp of converting from a free to a paid account so you can reach out and give them a nudge.

Get those free accounts “over the hump”

Accoil helps you find customers who are on the cusp of converting from a free to a paid account so you can reach out and give them a nudge.

Get those free accounts “over the hump”

Accoil helps you find customers who are on the cusp of converting from a free to a paid account so you can reach out and give them a nudge.

Find paid accounts that should upgrade, but haven’t yet

Use customer health and engagement scores to build real-time outreach lists to accounts and their most engaged users. Give them a nudge to upgrade.

Find paid accounts that should upgrade, but haven’t yet

Use customer health and engagement scores to build real-time outreach lists to accounts and their most engaged users. Give them a nudge to upgrade.

Find paid accounts that should upgrade, but haven’t yet

Use customer health and engagement scores to build real-time outreach lists to accounts and their most engaged users. Give them a nudge to upgrade.

“You are never going to go into another tool to see how a customer is doing. There's just no other tool for it."

Accoil users say there’s “no more guesswork and scaling is so much easier.”

Get customer health scores that make it crystal clear which accounts are healthy and which ones aren’t. Find out for yourself why customers call this a “must-have for any SaaS business.”

FAQs

Is Accoil good for product-led companies?

You bet. Get engagement scores, trends, activation rates, and more. See how your accounts and users are doing. Customer-facing teams have what they need to turn trials into loyal, lifelong customers.

We use a spreadsheet to calculate product engagement scores. Can I do that in Accoil?

Yes you can. You tell us what’s important, we tell you how well your product is doing. Even better - Track engagement over time and by account.

Can I filter users to create custom segments?

Yes. Create as many key account and user segments as you need. Track on-boarding accounts, mature accounts, at-risk accounts, and more with custom segmentation. See segments in your other tools like Intercom, Hubspot, and more.

Do I need a lot of training to use Accoil?

Nope. You can learn how to get your data setup and out of Accoil in one session. And if you have questions, the team is very responsive.

Is Accoil more intuitive than other analytics tools?

Yes it is. We believe anyone can be up and running with Accoil after one session. Click here to learn Accoil and see sample workflows to get you started.

Do I need to be an analyst to use Accoil?

Heck no. It's fine if analytics isn't your #1 skill. Product, Product Marketing, Customer Success... you have plenty to be great at already. Get setup fast. Send data to your tools.

FAQs

Is Accoil good for product-led companies?

You bet. Get engagement scores, trends, activation rates, and more. See how your accounts and users are doing. Customer-facing teams have what they need to turn trials into loyal, lifelong customers.

We use a spreadsheet to calculate product engagement scores. Can I do that in Accoil?

Yes you can. You tell us what’s important, we tell you how well your product is doing. Even better - Track engagement over time and by account.

Can I filter users to create custom segments?

Yes. Create as many key account and user segments as you need. Track on-boarding accounts, mature accounts, at-risk accounts, and more with custom segmentation. See segments in your other tools like Intercom, Hubspot, and more.

Do I need a lot of training to use Accoil?

Nope. You can learn how to get your data setup and out of Accoil in one session. And if you have questions, the team is very responsive.

Is Accoil more intuitive than other analytics tools?

Yes it is. We believe anyone can be up and running with Accoil after one session. Click here to learn Accoil and see sample workflows to get you started.

Do I need to be an analyst to use Accoil?

Heck no. It's fine if analytics isn't your #1 skill. Product, Product Marketing, Customer Success... you have plenty to be great at already. Get setup fast. Send data to your tools.

FAQs

Is Accoil good for product-led companies?

You bet. Get engagement scores, trends, activation rates, and more. See how your accounts and users are doing. Customer-facing teams have what they need to turn trials into loyal, lifelong customers.

We use a spreadsheet to calculate product engagement scores. Can I do that in Accoil?

Yes you can. You tell us what’s important, we tell you how well your product is doing. Even better - Track engagement over time and by account.

Can I filter users to create custom segments?

Yes. Create as many key account and user segments as you need. Track on-boarding accounts, mature accounts, at-risk accounts, and more with custom segmentation. See segments in your other tools like Intercom, Hubspot, and more.

Do I need a lot of training to use Accoil?

Nope. You can learn how to get your data setup and out of Accoil in one session. And if you have questions, the team is very responsive.

Is Accoil more intuitive than other analytics tools?

Yes it is. We believe anyone can be up and running with Accoil after one session. Click here to learn Accoil and see sample workflows to get you started.

Do I need to be an analyst to use Accoil?

Heck no. It's fine if analytics isn't your #1 skill. Product, Product Marketing, Customer Success... you have plenty to be great at already. Get setup fast. Send data to your tools.