See where users stall — and fix it before they leave
Track activation milestones across trials and onboarding, spot drop-offs in real time, and route signals to the teams that can act.
Activation is not a one-time event. See progress for trials, new users, and ongoing adoption across every account.
Why it matters
Users who don't activate don't retain. But most teams can't see where activation breaks down — milestones go stale, trial users stall silently, and nobody knows if onboarding is actually working.
- We don't know which trial users are progressing and which have silently dropped off
- Our activation milestones were set up a year ago and don't reflect the current product
- Defining the right milestones requires analytics skills our team doesn't have
Key capabilities
Define milestones that match your product
Set activation milestones based on the behaviors that separate users who stay from users who churn. Update them in minutes as your product evolves.
Track trials and paid users separately
Detect stalls and drop-offs in real time
Segment by activation stage
Integrations & actions
Accoil connects activation signals to the tools your teams already use.
What this unlocks
Product teams
- Identify onboarding friction and measure how UX changes affect milestone completion
Customer success
- Get stall alerts for trial users and see exactly which milestones they've completed before reaching out
Growth and marketing
- Build activation segments for targeted campaigns — nudge stalled users, re-engage drop-offs
Sales
- See trial activation progress before follow-up calls so outreach is relevant, not generic
Improve Activation
Start with a free trial or book a demo to see how Accoil tracks activation milestones and catches drop-offs.
- Configurable milestones tied to real product behaviors
- Real-time drop-off detection and stall alerts
- Separate tracking for trial and paid activation paths