How teams use it post-sale
UserGems surfaces champions who move to new companies as pipeline, and the same job-change signal matters after the sale too. When a champion leaves one of your accounts, UserGems flags their old record and adds them at their new company. Your save motion can start well before the renewal conversation.
Any of these runs the same plays — Accoil pushes the same signal wherever the work happens.
Workflows using UserGems2
Champion Departure Early-Warning Playbook 2026
Your best accounts rest on more than one person: several active users and a senior sponsor. Each week this play counts relationships for every account in a segment against that benchmark, with the champion's silence and job-change data as evidence, and puts one move on the account in your CRM: a second-contact ask, a sponsor intro, a successor welcome – or no move.
New Executive, New Rules Playbook 2026
A new executive who owns your budget line is a chance at a second sponsor. Your best accounts make their value easy to see from the top. This play checks each account with a new exec against that benchmark and puts one move on the account in your CRM: a briefing in the exec's terms, a refreshed value summary – or no move, with the reason noted.
Every playbook, one download
All 32 workflows as print-ready playbooks — diagrams included. Plus every new workflow as we publish it.